Refund Policy

Refund Policy – 100% Money back Guarantee

Lens4us.com will refund any unwanted products purchased from us as long as the product has not been opened or used and the product is returned to us within 21 days. The 21 day period will begin from the date indicated on the invoice that you receive along with your contact lenses. If Lens4us.com has made a mistake then we will also refund to you the postage and packaging costs that you have incurred (on both the initial order and the cost of sending the products back to us). Please contact customer services on customerservices@lens4us.com and we will help you to return unwanted products to us as efficiently as possible.

We would like all of our customers to be aware of their rights under the Signing of Consumer Contracts from Distance Laws and Regulations. These Laws and Regulations give you the right to cancel orders with any online store within 14 working days of receiving the goods.